You bet ! Every single page at cutecatcasa.com is encrypted using an extended validation SSL certificate - look for the "https" address and the McAfee Secure badge in the lower right corner of your browser. This means that all communications between your computer and our server are secure. Additionally, our site is tested, scanned and certified daily to pass the McAfee Security Scan. You can conclude that our website is bullet-proof.
How do I place an order?
It's dead simple ! Simply, choose the products you like most by clicking the 'Add to the cart' button. Once you finished shopping, head over to your shopping card and proceed to your checkout page.
What types of payments are accepted?
We accept Visa, Mastercard, Discover, American Express, Paypal & Apple Pay. All credit card informations will not be stored and securely processed.
When is my credit card charged?
Your credit card is charged immediately when you place an order.
How do I change or cancel my order?
You may change or cancel your order within two hours after placing it. Once the fulfillment process began, it can not be stopped. Please contact our customer service via email at firstname.lastname@example.org immediately.
Can I return my item?
You can ! If you are not 100% satisfied with your purchase, you can return the item within 7 days, after you have received it. In this case, we are happy to refund you 100% of your purchase value. Before returning the item, kindly contact us via email@example.com :)
Which locations do you deliver to?
We deliver our package to the most remote places in the entire world.
How long do you usually take to deliver?
Depending on the country of your residence, it normally takes between 1 - 3 weeks until you receive your package. Learn more about the estimated deliver time for your country here
Do you offer free shipping?
You guess ! Of course, we do. Free shipping on all products and worldwide.
Can I track my order?
Sure. We provide you with a tracking number after we send out your package. You will receive an email notification, which includes the tracking number. Learn more about the order tracking here
Got more questions? Shoot us a message via live-chat in the left lower corner of your laptop screen or via e-mail.